Returns & Exchanges
At HOM, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items in their original packaging. We are dedicated to ensuring your shopping experience is as seamless as your style.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided in the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.